Privacy Policy
At Roshan Libaas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from us.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
1. Information We Collect
We collect the following types of information when you interact with our website:
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Personal Information: When you place an order or create an account, we may collect your name, email address, phone number, shipping address, and payment information.
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Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and website usage data to improve your shopping experience and optimize our website’s performance.
2. How We Use Your Information
We use the information we collect to:
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Process Orders: To complete transactions, process payments, and deliver your orders.
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Customer Support: To respond to your queries, provide customer support, and improve our services.
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Marketing and Promotions: With your consent, we may use your email to send you promotional offers, updates, and news about Roshan Libaas. You can unsubscribe from these communications at any time.
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Improve Website Experience: To personalize your shopping experience and make improvements to our website based on user behavior and feedback.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information, including encryption for payment transactions and secure server protocols. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee complete security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
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Third-Party Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping partners) to fulfill orders, process payments, and provide customer service.
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Legal Requirements: We may disclose your information if required by law or to comply with legal processes.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience, analyze website traffic, and remember your preferences. Cookies are small data files that are stored on your device. You can adjust your browser settings to disable cookies, but this may affect your browsing experience on our website.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
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Access: You can request access to the personal information we have on file for you.
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Correction: You can request corrections to any inaccurate or incomplete information.
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Deletion: You can request the deletion of your personal data, subject to any legal requirements.
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Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the unsubscribe link at the bottom of our emails or contacting us directly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. Roshan Libaas is not responsible for the content or privacy practices of third-party sites.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
